REPORT ON GUEST LECTURE BY PROF. SWAMINATHAN – DEAN, COLLEGE OF HOTEL MANAGEMENT ON THE TOPIC ETIQUETTES AND MANNERS
College of Aviation Studies, Srinivas University Pandeshwar, Mangalore has organized a Guest Lecture on 21st October 2021 for BBA Aviation Management Students. Prof. Swaminathan, Dean, College of Hotel Management, Srinivas University, was the guest speaker of the session. He gave the students an insight about the etiquettes and manners that an individual need to follow while serving hospitality industries. Students were enlightened about the thought that Etiquette pertains to generally accepted standards of good behavior. It is, basically, treating people with kindness. Without etiquette, it would be difficult for any industry or business to thrive, particularly in the hospitality industry, where treating people well is of paramount importance. Prof. Shashank delivered the welcome speech while Mr. Swaraj, Student of second year BBA (Aviation Management) proposed vote of thanks. The guest lecture was planned and organised by Prof. Pavithra Kumari, Dean, College of Aviation Studies.